The real test of a retail store -- be it a giant big box, a small Mom-and-Pop corner shop or an Internet behemoth -- is customer service, especially when you have a problem. And the worst store for customer service is Wal-Mart, according to the annual American Customer Satisfaction Index, which asked shoppers which retailers offered the best experience based on such factors as convenience of location, the quality of the product, courtesy of the staff and the store layout. The good news: In general, customer satisfaction with U.S. retailers is at an all-time high for the third year in a row, reports 24/7 Wall St. The bad news: Many traditional retailers' customer satisfaction scores are well below average, and this particularly applies to some of the nation's largest retailers.
The top 10 stores with the worst customer service:
So why is Wal-Mart the worse for customer satisfaction? Not only did it have the lowest score of any department or discount store, but also it has the lowest score when it was graded as a supermarket.
Nothing quite a scary as working at a funeral home and suddenly seeing someone kick their way out of a body bag! That's what happened with poor 78-year-old Walter Williams in Lexington, Mississippi. Just before funeral director Byron Porter was about to being the embalming process, Williams began kicking inside the bag to get out. He had been pronounced dead after the coroner arrived at his home and found no pulse.
But at the funeral home, Williams began to breathe and kick. Holmes County Coroner Dexter Howard said Williams has a defibrillator that may have fired up his heart again. Paramedics picked Williams up from the funeral home and took him to an area hospital, where he has been receiving treatment. For his part, Mr. Williams said he simply thought he had been sleeping. His daughter, Mary Williams said, "He doesn't remember any of it, really."
I bet he'll wish he was dead when he gets the hospital bill.
Brian Williams is a funny guy himself. What happens when you edit together clips of him during newscasts, all set to the beat of the classic "Rapper's Delight" is what you see on this video. Credit Lester Holt with an assist.
|Ronnie, like Turkey Hill products, is imported from Lancaster County. He's been a Lancaster boy most of his life, a proud graduate of McCaskey High School and Millersville University. Ronnie knew he wanted to be on the radio from the very first day he received a Mr. Microphone for Christmas. Ronnie loves adventure and making people laugh, a skill he inherited from his late maternal grandmother. He's been up and down the dial on radio for nearly 20 years, He's a pop culture phanatic and enjoys spending his free time on the beach, hiking state and county parks, embarking on wine tours and is a fan of Phillies baseball and, by his own admission, professional wrestling since the age of 7.|